AI order taking
When the kitchen is slammed, nobody can cook and answer the phone at once. ProoN takes the call, knows your full menu and prices, captures allergies for the kitchen, quotes the total, and sends the ticket straight to your POS.
The phone rings during the rush and no one can grab it — so the customer orders from the next place. Those are your highest-value calls, lost.
It knows every item, modifier, and price you've set — quotes a running total, handles "extra spicy, no onions," and never invents something you don't sell.
Asks about allergies before placing the order and flags nuts, gluten, and dairy in the dashboard so your line cooks see it at a glance.
How it works for you
Captures the full order with customizations, confirms a pickup or delivery time, and reads the total back so there are no surprises at the counter.
Connected to Clover, Square, or Toast, the order drops straight onto your tickets — and can send the customer a pay-by-text link.
The customer gets an SMS with their order and total. Catering and large orders get routed to the right person with headcount and date captured.
Sample call
A real example interaction — same flow as your live calls.
Priya
Warm Indian-English · answering as Bakes & Brews
Want to hear it live? Call (877) 766-6789 and try it yourself.
Common questions
50 free minutes. No charge until used. Cancel anytime in one click.