For dental, family, & specialty practices

A patient-friendly scheduler that never sleeps.

Grace schedules visits, captures insurance carrier name, triages pain severity, and onboards new patients via forms-by-email. Scheduling-only today (HIPAA BAA pending): no PHI collected on calls.

Or call (877) 766-6789 to hear it

What you're losing right now.

30%

After-hours pain callers lost

Pain doesn't respect business hours. Without 24/7 answering, you lose the appointment to the next office on Google.

20 min

New-patient form time saved

Grace offers forms-by-email after the booking. Patients fill them out before the visit, saving 20 minutes in the chair.

$1,200

Avg revenue per new patient

A single missed new-patient call costs you 1.5x the lifetime average. ProoN catches them.

How it works for you

Built for medical & dental.

Schedule visits

Cleanings, new-patient exams, fillings, consultations: Grace books based on duration + provider availability.

Insurance carrier triage

Captures carrier name (Delta, Cigna, MetLife, etc.), tells the patient in-network status, books accordingly. Doesn't collect policy details (no PHI).

Pain-severity routing

Pain visits get a 1-10 severity scale. 7+ goes same-day. 4-6 next-day. Below 4 routine. Routes to emergency same-day slots when needed.

Reminders + recall

Auto-text appointment reminders 48 hours and 1 hour before. Annual recall texts to overdue patients.

Sample call

Hear how it sounds.

Below: a real example interaction. Same persona, same flow as your live calls.

G

Grace

American-English, calm medical receptionist · answering as Sunrise Family Dental

Live call
Grace:Thank you for calling Sunrise Family Dental. Are you scheduling a new appointment or following up on an existing one?
Caller:I need a cleaning, I have Delta Dental insurance.
Grace:Great, Delta is in-network. Next available cleaning is Thursday at 3pm with Dr. Lee, or Tuesday morning at 9am. Which works?
Caller:Thursday 3pm.
Grace:Booked. I'll text the confirmation. Please bring your insurance card. We'll see you Thursday!

Want to hear it live? Call (877) 766-6789 and ask Aria for the medical & dental demo.

Pricing

Starts at $299/mo.

50 free minutes on every tier. No charge until used. Cancel anytime. First 10 customers per vertical get 15% off Year 1.

Common questions

Questions before you sign up.

Is this HIPAA compliant?+
Not yet. We're scheduling-only. Grace doesn't collect or repeat PHI (medical history, diagnoses, conditions). HIPAA BAA coverage is in our compliance roadmap and will unlock full visit-prep flows.
Can it tell patients what's in network?+
For the major carriers on your in-network list (you configure this), yes. For others it says "we're out-of-network, we'll submit claims as a courtesy" or routes the question to your insurance coordinator.
What about pain triage liability?+
Grace asks pain-severity + duration but never gives medical advice. Severe pain (7+) gets a same-day slot offer; she escalates anything that sounds like a true emergency (swelling/fever) to 'call your doctor or 911 if needed.'
Can it cancel/reschedule?+
Yes. Patients can reschedule via the SMS confirmation reply. For complex reschedules (e.g., during cancer treatment), Grace takes a callback for your office to handle.

Built for medical & dental.
Live in 10 minutes.

50 free minutes. No charge until used. Cancel anytime in one click.

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