For mechanics, body shops, tire shops
Tom captures year, make, model, and the issue on the first call. Schedules drop-off + texts a quote for customer approval before any work starts. ASE-tuned service-writer tone.
Service writers spend 7+ minutes per call just gathering vehicle info. Tom does it in 90 seconds.
Quote shoppers say "let me think" and call the next shop. ProoN qualifies them and books drop-off on the same call.
Texting the quote and waiting for "go ahead" wastes hours. Tom texts the quote the moment the tech inspects. Customer approves on the phone, work starts.
How it works for you
Year, make, model, written down before scheduling. No more "what do you drive again?" at drop-off.
"Weird noise from the brakes" → flagged as brake inspection. "Check engine on" → diagnostic. Customer jargon → tech-friendly notes.
Offers 2 morning/afternoon slots tomorrow or next day. Quotes typical work time (1-2 hr for simple, overnight for complex).
Once the tech inspects, customer gets the quote via SMS. One-tap "approve" or callback request, so work doesn't stall waiting on voicemail.
Sample call
Below: a real example interaction. Same persona, same flow as your live calls.
Tom
American-English, service-writer · answering as Hillside Auto
Want to hear it live? Call (877) 766-6789 and ask Aria for the auto services demo.
Common questions
50 free minutes. No charge until used. Cancel anytime in one click.